{"id":5305,"date":"2020-07-08T07:22:30","date_gmt":"2020-07-08T07:22:30","guid":{"rendered":"https:\/\/demo4.drfuri.com\/farmart\/?page_id=5305"},"modified":"2024-03-07T18:51:24","modified_gmt":"2024-03-07T17:51:24","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/xerix.eu\/?page_id=5305","title":{"rendered":"Return and Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5305\" class=\"elementor elementor-5305\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d810308 e-flex e-con-boxed e-con e-parent\" data-id=\"d810308\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45e3710 elementor-widget elementor-widget-text-editor\" data-id=\"45e3710\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2 data-sourcepos=\"1:1-1:43\">Return and Complaint of Digital Products<\/h2><p data-sourcepos=\"3:1-3:11\"><strong>Return:<\/strong><\/p><p data-sourcepos=\"5:1-5:164\">Due to the nature of digital products purchased on xerix.eu, they cannot be returned. Once a product is downloaded or activated, it cannot be returned for a refund.<\/p><p data-sourcepos=\"7:1-7:14\"><strong>Complaint:<\/strong><\/p><p data-sourcepos=\"9:1-9:210\">If a purchased digital product malfunctions or the license key is not active, you can file a complaint. You can submit a complaint by email to [email address] within [complaint period] of receiving the product.<\/p><p data-sourcepos=\"11:1-11:24\"><strong>Complaint Procedure:<\/strong><\/p><ol data-sourcepos=\"13:1-16:0\"><li data-sourcepos=\"13:1-13:68\">In the email, include your name, email address, and order number.<\/li><li data-sourcepos=\"14:1-14:81\">Describe the product malfunction and attach relevant screenshots or documents.<\/li><li data-sourcepos=\"15:1-16:0\">The Operator will assess the complaint within [complaint handling time] and inform you of the outcome.<\/li><\/ol><p data-sourcepos=\"17:1-17:33\"><strong>In Case of a Valid Complaint:<\/strong><\/p><ul data-sourcepos=\"19:1-21:0\"><li data-sourcepos=\"19:1-19:74\">The Operator will provide you with a replacement product or license key.<\/li><li data-sourcepos=\"20:1-21:0\">If a replacement product is unavailable, the Operator will refund your money for the product.<\/li><\/ul><p data-sourcepos=\"22:1-22:14\"><strong>Important:<\/strong><\/p><ul data-sourcepos=\"24:1-26:0\"><li data-sourcepos=\"24:1-24:86\">The complaint does not cover product defects caused by improper use or installation.<\/li><li data-sourcepos=\"25:1-26:0\">The complaint does not cover products downloaded from unauthorized sources.<\/li><\/ul><p data-sourcepos=\"27:1-27:37\"><strong>Thank you for your understanding.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Complaint of Digital Products Return: Due to the nature of digital products purchased on xerix.eu, they cannot be returned. Once a product is downloaded or activated, it cannot be returned for a refund. Complaint: If a purchased digital product malfunctions or the license key is not active, you can file a complaint. You [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5305","page","type-page","status-publish","hentry","add-to-cart-ajax"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xerix.eu\/index.php?rest_route=\/wp\/v2\/pages\/5305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xerix.eu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xerix.eu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xerix.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xerix.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5305"}],"version-history":[{"count":4,"href":"https:\/\/xerix.eu\/index.php?rest_route=\/wp\/v2\/pages\/5305\/revisions"}],"predecessor-version":[{"id":7108,"href":"https:\/\/xerix.eu\/index.php?rest_route=\/wp\/v2\/pages\/5305\/revisions\/7108"}],"wp:attachment":[{"href":"https:\/\/xerix.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}